![]() ![]() ![]() If I'm not mistaken discord should be RECEIVE LOCATION! Not a place where the support system is abused and nothing is done about it. It's really great to have your account back! I'm sorry that discord is somehow not addressing this situation and ignoring everything. we might feel better pouring our issues here and finding others who are in the same shoes as us but in the long run there wont be any justice for us and honestly, nobody who didn't experience this will care in the slightest. If some bigger youtuber or twitch streamer called them out on this things might change but writing anything here is pointless, it's like screaming at a wall. I have never seen such poor customer support in my life and I doubt anyone will be able to take this crown from Discord. Makes you wonder how are things even ran there. Which just shows nobody reads your appeals, it's all send to a bot who automatically replies back with generic messages. bit inconsistent considering I never used the word banned in any of my emails send to them. ![]() Sending further emails they reply by saying my account never existed and wasn't banned, they used that word instead of disabled. 17 emails, 17 exact replies and then after a month my account got deleted. To be exact their poorly written Clyde bot couldn't reply anything else but the same generic message that didn't say anything else other than "you have been banned for violating the ToS and or community guidelines" regardless of how many times I asked which exact rules have been broken. They disabled my account and refused to tell me the reason. Mainly, some places respond within a few hours and some places don't respond for a month and then they write that you no longer have an account and when you write that you want it back, that it's their fault that you lost it, they get back to you in a month. So if they would add that or take precautions, everything would be solved. Trust and security is one of the biggest issues because I get so many requests daily. You lose everything because of them because they are lazy to adjust their system to stop the process of deleting accounts. So why doesn't discord take appeals as well but doesn't give a shit about those? He writes you back in a month that you don't have an account and you lose everything and whatnot now. Someone is abusing the reporting system here by reporting things completely out of context and discord is taking it. That way they have like a bill deleting machine. And if they just don't have the money, then why don't they do it by suspending the account deletion and only reinstate it when they don't approve it. Discord have time to have fun there, they have time to deal with other tickets. ![]()
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